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Frequently Asked Questions
| Why are my items not staying in my Shopping Cart? If you are having trouble with items not staying in your shopping cart, please check your "Cookies" settings. If they are blocked it sometimes interferes with the ability of our shopping cart to store your items. |
| The Felted Ewe * Livermore * California * USA * 94551 |
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2008 The Felted Ewe - All rights reserved
| Do you have an actual Brick & Mortar Store location? We do not have an actual store location but if you'd like to stop by, visits may be arranged by phone. 925-292-0166 |
| Do you have a catalog? We do not print catalogs due to the expense & changes to our product line but feel free to print out any page from our website as a hard copy! |
| Do you sell wholesale? We are a very small company & cannot buy enough quantity to be able to sell our merchandise at wholesale prices but some items can be sold to you at a discount. For more info please inquire at thefeltedewe@att.net |
| To add a question to this list, please contact me at thefeltedewe@att.net |
| What types of payment do you accept? We accept Pay Pal, Visa, Mater Card, American Express, Discover Card & Checks or Money Orders. |
| How safe is my Credit Card & Personal Information? For your peace of mind we offer all the protection & safety Pay Pal & Emart Cart have to offer! Continuous security updates so all of your personal information remains just that! We NEVER share or sell our customer list! All of your personal info. taken over the phone is shredded after your order has been processed. |
| I don't feel safe giving my credit card info on-line. How else can I order? Don't want to Order On-Line? You can call, 925-292-0166 or E-mail us your Phone number & a good time to get in touch with you ( remember time zones! ) & we will call you so you may place your order or you can mail it in along with our Order Form! |