FAQ's

How safe is it for me to purchase from you on-line?

For your peace of mind we offer all the protection & safety Pay Pal & Pinnacle Cart have to offer! Continuous security updates so all of your personal information remains just that! We do not keep a customer list so there is nothing to share or sell! All of your personal info. taken over the phone is shredded after your order has been processed.

Why are my items not staying in my Shopping Cart?

If you are having trouble with items not staying in your shopping cart, please check your "Cookies" settings. If they are blocked it sometimes interferes with the ability of our shopping cart to store your items.

I don't feel comfortable ordering online. How else may I make a purchase?

Don't want to Order On-Line? You can call, 209-221-0925 or E-mail us your Phone number & a good time to get in touch with you ( remember time zones! ) & we will call you so you may place your order over the phone or you can print our Order Form & mail it in with a check or money order!

Do you have an actual Brick & Mortar Store location?

We do not have an actual store location but if you'd like to stop by, visits may be arranged by phone.
209-221-0925

Do you have a catalog?

We do not print catalogs due to the expense & changes to our product line but feel free to print out any page from our website as a hard copy!

Do you sell wholesale?

Unfortunately we can not sell wholesale. We are a very small company & cannot buy enough quantity to be able to sell our merchandise at wholesale prices.

What types of payment do you accept?

We accept Pay Pal, Visa, Mater Card, Discover Card & Checks or Money Orders.

To add a question to this list, please contact me at thefeltedewe1@yahoo.com