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Shipping Information
| Shipping and Handling Most orders will be shipped within 1 - 7 business days. Back orders are shipped as soon as merchandise is received in house. Please specify if you wish orders to be shipped complete when checking out. Backorders are shipped Parcel Post or First Class Mail. We offer the following shipping methods: USPS PRIORITY SHIPPING for all orders within the U.S. 2 - 4 Days from shipping date. FIRST CLASS INTERNATIONAL SHIPPING for all orders outside the U.S. Including Canada 7 - 10 Days from shipping date. We reserve the right to use alternate shipping methods due to size & / or weight of your order as shipping cost are usually much higher than the amount charged. SHIPPING COSTS INSIDE THE US $.01 - $15.00: $7.00 $15.01 - $50.00: $9.00 $50.01 - $100.00: $11.00 $100.01 - $199.99: $13.00 $200.00 - Up: Free SHIPPING COSTS OUTSIDE THE US including Canada *Under 4 lbs & fit into a 12 x 12 x 8 box or smaller. $.01 - $15.00: $11.00 $15.01 - $50.00: $12.00 $50.01 - $100.00: $15.00 $100.01 - $199.99: $18.00 $200.00 - Up: Free |
| Returns We aim for complete customer satisfaction. If you are not completely happy with your purchase, we want to hear about it. Let us know if something is wrong and we will do what we can to make it right. Authorized returns will be refunded the entire purchase amount minus the shipping charge. For all unauthorized returns, you will be refunded the purchase amount minus the shipping & a 10% restocking fee. For authorization just e-mail us at felting@thefeltedewe.com |
| Tina Davila 925-583-5113 thefeltedewe@yahoo.com 841 North K Street Livermore, CA 94551 |
| A tracking or Customs Form # will be e-mailed to you as soon as your order has shipped. Please check your Spam folder as these e-mails are sometimes diverted there. Sorry, we do not ship COD. |
The Felted Ewe - All rights reserved
| The Felted Ewe * Tracy * California * 95376 * USA |
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