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Terms and Conditions

We do our very best to ensure your personal information stays personal. We do not trade or sell customer lists & everything we receive is confetti shredded.

Shipping and Handling

Most orders will be shipped within 1 - 7 business days. We may hold an order for a few days if we are expecting Out of Stock merchandise within that time frame so we can ship your order Complete. Back orders may be shipped Parcel Post or First Class Mail, at no extra charge to you, as soon as merchandise is received in house. Please specify if you wish orders to be shipped complete when checking out. All orders will have tracking numbers. A tracking or Customs Form # will be e-mailed to you as soon as your order has shipped. Please check your Spam folder as these e-mails are sometimes diverted there.
We reserve the right to use alternate shipping methods due to size & / or weight of your order as shipping costs can be much higher than the amount charged.
The Felted Ewe is in no way responsible for refunding or replacing any orders that have been lost or stolen after we have relinquished them to the United States Post Office.

We offer the following shipping methods:

USPS First Class or Parcel Post
for all orders within the U.S.
2 - 14 Days from Date Shipped.

USPS PRIORITY SHIPPING
for all orders within the U.S.
2 - 4 Days from Date Shipped.

FIRST CLASS INTERNATIONAL SHIPPING
for all orders outside the U.S. Including Canada
7 - 14 Days from Date Shipped.

These are only approximate delivery estimates & are not guaranteed by the USPS.

Sorry, we do not ship COD.

Returns
We aim for complete customer satisfaction. If you are not completely happy with your purchase, we want to hear about it. Let us know if something is wrong and we will do what we can to make it right. Authorized returns will be refunded the entire purchase amount minus the shipping charge. For all unauthorized returns, you will be refunded the purchase amount minus the shipping & a 10% restocking fee. For authorization just e-mail us at thefeltedewe1@yahoo.com.

We Do Not Sell Wholesale
We are a very small online company & can not afford to buy in very large quantities & are therefor unable to sell at wholesale prices.

Call us: 209-221-0925

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